Shipping policy

Last Updated: February, 2025

Thank you for shopping with TREKELL! We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.

Processing Time

Orders are processed within 10 business days (excluding weekends and holidays).
If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order through shipping carrier’s website.

Lost or Delayed Packages

We are not responsible for delays caused by the shipping carrier.
If your package is lost in transit, please contact the carrier first. If you need further assistance, reach out to us at trekellinfo@gmail.com.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.
If an incorrect address is provided, additional shipping fees may apply for reshipment.